Three pharmacists, two patient-care coordinators, and one analyst. When your patients pick up the phone, this is who they're talking to.
When we call, your patients talk to a real person from this page. Not a call center, not a chatbot, not a different number every month.
Owner & Founder of Torch Wellness
Ben started Torch after a decade running community pharmacies that watched Medicare patients fall through the cracks between visits. Sets the direction, signs the contracts, and still picks up the phone for new practice intakes himself.
Director of Clinical Services & Care Management Pharmacist
Board-certified in pharmacotherapy and critical care, Holly runs the clinical side of Torch: protocols, supervisor sign-offs, and the standard of work every patient call gets measured against. The person your providers will end up emailing.
PharmacistCommunity Pharmacy Liaison & Care Management Pharmacist
Bridges Torch's clinical work with the patient's local community pharmacy: sync fills, OTC checks, and the small frictions that drive non-adherence.
CoordinatorOperations Coordinator & Patient Care Coordinator
Runs the operational gears: scheduling, EHR integration handoff, monthly claim packaging. The one who makes sure the right minutes are on the right claims.
CoordinatorPatient Care Coordinator
Handles the first call most patients ever get from Torch: verbal consent, intake, and the gentle work of getting older adults comfortable with a new monthly call.
AnalystStrategy & Data Analyst
Quadruple-credentialed, runs the panel-stratification math and quarterly outcomes reporting. Builds the dashboards your practice administrator will use to read the program.
Torch is deliberately a small bench of highly-trained pharmacists and coordinators. We hire people who can hold their own in a chart review with a physician, and we pay accordingly. Every patient call is staffed by someone on this page, not outsourced.
We're not hiring quickly, but we're always interested in pharmacists with chronic-care credentials (BCPS, BCCCP, CACP) who want to do the boring, valuable, between-visit work properly.
Get in touch →Same people who'd run your engagement. No SDRs, no closers, no demo theater.
