‹ For patients

Remote patient monitoring

Your home readings, part of your care.

Remote patient monitoring uses a connected medical device to share readings with your care team. The information helps the team discuss trends and coordinate with the clinician managing your condition.

Ask your care team

What care looks like

Understand the support.

The device that fits your plan

Depending on your clinical needs, equipment may include a blood pressure cuff, scale, blood glucose meter, or pulse oximeter. Your care team confirms the appropriate equipment.

Help getting started

The team explains how to use the device, how it connects, and how to confirm a reading was sent. Setup and connectivity depend on the equipment supplied.

Readings with a conversation

Take readings on the schedule your team provides. The team reviews the information and discusses concerns with you and your treating practice.

Before you begin

A clear first step.

  1. Confirm the details

    Before enrollment, review the device, delivery or pickup, connectivity needs, expected costs, and how support works.

  2. Set it up together

    Follow the supplied instructions and ask for help with the first reading. Confirm how your specific device sends information.

  3. Know the plan

    Agree on the reading schedule, routine follow-up, and whom to contact if you feel unwell or the device stops working.

Questions are welcome

A little more clarity.

For more about the program, read CMS’s remote patient monitoring guide.

Do I need a smartphone or Wi-Fi?

That depends on your device. Some equipment sends readings through a cellular connection; other equipment may need internet access or an app. Confirm the requirements and connection at your home before enrollment.

Is someone watching every reading immediately?

Remote monitoring is not an emergency service. Readings may not be reviewed immediately. Follow your treating team’s instructions for urgent concerns, and call 911 for an emergency.

What if the device stops working?

Contact the team for troubleshooting. Ask about repair, replacement, return requirements, and any associated costs for your equipment.

Talk it through with us.

If your clinic gave you a direct care-team number, use that number. Otherwise, call 1 (844) 248-6724.

Contact your care team