Chronic care management
More support for the everyday parts of care.
Chronic care management helps bring ongoing care together when you live with several long-term conditions. Torch works with your practice to keep the plan understandable and the right people informed.
Ask your care teamWhat care looks like
Understand the support.
A regular conversation
Talk with the team about how you are doing, medication questions, follow-up needs, and what makes your care plan difficult to follow.
Your medicines, reviewed together
A pharmacist reviews prescriptions and other products you take, then shares questions and recommendations with your treating practice.
A plan that stays connected
Care coordination helps organize appointments, specialist information, and updates from your doctor. Your practice makes treatment decisions.
Before you begin
A clear first step.
Start with your practice
Ask whether Torch works with your practice and whether chronic care management is appropriate.
Understand the agreement
Review expected costs, consent, and how to reach the team before you enroll.
Plan the first conversation
Have your medication list and questions ready. Agree on follow-up and how the team will contact you.
Questions are welcome
A little more clarity.
For more about the program, read Medicare’s chronic care management guide.
What does a typical month look like?
A care coordinator checks in, discusses concerns, and helps with the next steps in your plan. Pharmacist review and coordination with your practice happen as needed. Care includes work between calls.
Do I still see my doctor?
Yes. These services support your care between appointments. Your doctor continues to oversee your treatment, and office visits may still be needed.
What if I want to stop?
Participation is your choice. Ask the team how to end services and when that change takes effect. Your practice can also explain any effect on care coordination.
Talk it through with us.
If your clinic gave you a direct care-team number, use that number. Otherwise, call 1 (844) 248-6724.